Detailed description of goods and/or services
Habits is a business in the fashion retail industry that markets women’s clothing, handbags, shoes and accessories.
Delivery policy
Subject to availability and receipt of payment, requests will be processed within 3-5 working days and delivery is done through our courier service who charge a flat rate for postage of R110.
Please note at present we deliver only in South Africa.
Return and Refunds policy
The provision of goods and services by Habits is subject to availability. In cases of unavailability, Habits will refund the client in full within 30 days.
If you are in any way unhappy with your purchase, you may send the goods back to us free of charge for an exchange or refund to:
1 Cavendish Close
Cavendish Street
Claremont
Cape Town
7708
Goods must be returned within 7 days, using a door to door or counter to counter service with tracking numbers. Unfortunately we cannot refund or exchange used or customer damaged goods (statutory rights not affected). Please retain your waybill (postage receipt) as proof of return. Without this, we cannot be responsible for any items that fail to reach us.
All sale items are sold 'voetstoets' (denoting a sale in which the vendor is freed from all responsibility for the condition of the goods being sold).
Customer privacy policy
Habits shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf
Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Habits bank account, the details of which will be provided on request
Credit card acquiring and security
Credit card transactions will be acquired for Habits via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate (Pty) Ltd uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Habits separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
Responsibility
Habits takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods
Country of domicile
This website is governed by the laws of South Africa and Habits chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 1 Cavendish Close, Cavendish Street, Claremont, 7708.
Variation
Habits may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by a close corporation based in South Africa trading as Habits Boutique and with registration number CK 86/09080/23 and owner Jenny le Roux.